- Instruction manual
- RETURN REGULATIONS
- CARE INSTRUCTION
- DETAIL
How to Apply
Our icey blonde shade of Straight Up Ponytail Clip In couldn’t be easier to apply, just follow these simple steps:
Style your hair into a ponytail or bun, placement as desired.
Clip in your ponytail: secure the built-in combs to grip under your bobble.
Secure the Velcro wrap around the base to secure your ponytail extension in place.
Tightly wrap the Remy human hair wraparound strap securely at the base. Pull tightly and secure over the hairpiece.
Pin securely with a hair grip or bobby pin.
7 DAYS REFUND OR EXCHANGE
At BenbooHair, our goal is to ensure complete satisfaction with your purchase. We strive to provide expert guidance to help you choose the best possible products for your needs. However, if for whatever reason you are dissatisfied with your purchase on arrival or have a change of heart before opening, you can return the product for a refund or exchange within 7 days of delivery.
Please note that returns will only be accepted if the seal is still intact on the product. If the seal is removed and the product has been used, we will not be able to authorise the return. Toning or dying our hair extensions, even with our own products, voids the return policy. Therefore, please carefully follow all instructions provided to ensure correct use of products.
View full returns policy and instructions here.
Brushing
ALWAYS brush your extensions before applying them, before washing them and after you take them out.
Only use an extension safe hairbrush like Detangling brush.
Brushes with bobbled ends or very fine teeth can catch the seams of the hair
extensions causing hair fallout.
When brushing your extensions, work from the ends upwards, holding the hair firmly
above where you are brushing to avoid pulling the seams.
NEVER brush your hair extensions whilst they are wet. This puts too much tension
on the seams and can cause them to break.
When brushing your extensions, work from the ends upwards, holding the hair firmly
above where you are brushing to avoid pulling the seams.
Washing
Try to only wash your hair extensions every 12-14 uses unless they desperately need
washing in between. The less you wash them the longer they will last!
Use ONLY shampoos and conditioners that are safe for hair extensions.. Alcohol and
Sulphates are harmful to hair extensions as they strip the hair of its natural oils. Use
only sulfate-free products.
ALWAYS brush your extensions before washing them to prevent matting. If your hair
is tangled after washing, gently detangle it before blow-drying with a hair extension
brush suitable for wet hair.
ALWAYS use a conditioner after the shampoo to add moisture back into the hair.
USE a deep conditioning hair mask on your clip-ins if they are feeling dry, damaged
or dehydrated. This will breathe new life back into you’re hair extensions and restore
moisture.
Drying & Styling
Like most suppliers, we do not permanently straighten our human hair extensions as it
reduces the quality and styling possibilities, it also has a less natural finish. All of our
hair after washing will dry with a natural, loose wave if not styled. With some quick
and basic styling, the hair will easily return to its silky, smooth state. As all of our
extensions are made from 100% human hair, they can be straightened, curled, blow-
dried or styled in any way you like! Heres our top tips for safe styling…
ALWAYS use a heat protection spray on the hair before using any heated tools such
as tongs, straighteners, wavers, hair dryers or heated rollers. This will protect the hair
from the heat and prevent any damage.
USE heatless alternatives when possible, to reduce the amount of heat on the hair.
Braids and soft rollers are perfect for creating heatless curls!
AFTER washing your hair extensions its best to let them dry naturally if you have the
time. You can do this by hanging them up in a warm area. Once the hair is dry you
can then style as you wish feeling great that you’ve minimised the use of heat!
180-190 is the max temperature you should be using on hair extensions to avoid any
damage or breakage.
If you need your extensions to dry quickly, apply heat protection spray and dry them
with a hairdryer on a low heat.
Storage & Usage
NEVER store hair extensions next to a window or in direct sunlight as this could
damage the hair.
NEVER sleep or swim with your hair extensions attached. Clip-Ins and Hair pieces
are designed for occasional use and are not suitable for sleeping/swimming/gym.
Keep the clips shut whilst you are storing the hair to avoid any matting/tangles.
Use your hair extensions box to store the hair when it is not being used. Lay the hair
as flat as possible and always brush before storing
Dying & Toning
Human hair extensions can be dyed or toned however this does lessen the quality and
reduce the lifespan of the product. As the hair has been removed from its natural root
it no longer receives the vital nutrients and oils it needs to remain healthy and strong.
Dying and toning can weaken the hair further so for this reason we advise against
dying or toning the hair if possible. Once the hair has been dyed or toned this voids
the returns policy. This applies to all dyes and toners, including toning/purple
shampoos and pigmented conditioners. If you still decide to colour the hair, follow
our advice below…
NEVER bleach or lighten any hair extensions. If you need to dye the hair you should
only go darker, never lighter as this will seriously damage the extensions.
TEST a small section before dying the hair all over to check the colour is how you
expect. Extensions are coated during manufacturing to prolong the lifespan; this can
affect how colours take to the hair.
When using a toning shampoo on hair extensions it's best to do it as a colour bath to dilute the strength.
Fill a sink with lukewarm water and add a few drops of the toning shampoo, mix well then soak the extensions for the recommended time.
Remember, we have over 40 colours to choose from in our collection and a free colour match service to help you find the right shade, so chances are you won't need
to dye the hair after all.
